Shop Confidently With Us
We strive to deliver the highest standards of services to our customers and in doing so, we ensure that we treat our customers fairly so that we maintain and preserve long term and mutually beneficial relationships with them.
We will not tolerate any form of discrimination.
At Baeleaf, discrimination means treating one person or group unfairly, unequally, or disadvantageously because of their: sex, race, color, national or ethnic origin, sexual orientation, gender identity or expression, religion, political belief, trade union activity, marital status, caring responsibilities, disability, age, or citizenship.
- Commitment to Fair Dealing Fair treatment of all our customers is embedded in our culture. Being honest, professional and ethical in all our dealings with our customers is central to our Core Values.
- Commitment to courtesy and respect. We strive to treat customers respectfully and maintain to be equally treated as such by our customers.
- Commitment to clarity, transparency and suitability of products. We strive to ensure that our customers are provided clear, relevant, and current information on all our products so that they can make informed decisions regarding our products most suited to their needs.
- Commitment to privacy. We commit to protect the privacy and confidentiality of personal data of all our customers at all times.
- Commitment to fair and effective handling of customer complaints. We strive to ensure that all customer complaints are dealt with and addressed fairly and expeditiously and that customer feedback is taken seriously.